|
We
offer both semi-private and private rooms to suit the patient's
needs. All are tastefully decorated with facilities to ensure comfort
and convenience for the patients stay. Physicians and nursing staff
are on duty 24 hours a day to provide continuous care. Many amenities
offered can only be found in 5 star hotels. |
| Air-Conditioning |
|
Your
self-controlled thermostat is located on the side wall as you enter
your room.
The recommended setting is 25 degrees centigrade |
| Airline
reservations/confirmation |
|
Please
contact The International Department on
Telephone Number: 0 3825-9999 ext. 1151/1155 |
| Airport
Transportation |
|
Please
contact the nurse's counter of your ward for assistance. It normally
takes 2 hours via Airport Expressway. Allow extra time during rush
hour. |
| Baby
Clothes |
|
Our
Nursery Department welcomes the newborn with a Complimentary Baby
Gift Set which includes baby clothing and care kit for the infant
when the baby is ready to leave the hospital |
| Beauty
Parlor and Hair Dresser |
| |
Please
contact the nurses counter of your ward for information. In-room
services available include shampoo and style for patients. |
| Beds
for patients |
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Hospital
beds are adjustable The electric beds can be adjusted by remote-control.
The manual beds can be adjusted at the foot of the bed.
Both bed types have adjustable bedside rails. |
| Birth
Certificate |
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The
parents to be, should have a name ready to give to the infant for
the birth certificate. The maternity nurse will provide forms to
fill out for the processing of the birth certificate. |
| Books & Magazines |
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These
can be purchased from a small shop located on the ground floor in
front of the pharmacy counter. There is also a small selection of
books in many languages available for loan in the wards |
| Call
Light (Nurse's call) |
| |
The
patient can press the overhead bed button (Intercom) and a nurse
will come to their attendance immediately.
There is an additional nurse's call button in the bathroom. |
| Cashier |
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Payment
is accepted by:
- Cash
- All major Credit Cards
- Worldwide Travellers Insurance Assistance
- Foreign Currency, which can be exchanged to
Thai Baht by the Cashier. |
| Change
of Room |
| |
If
the patient requests a change of their room during their hospital
stay, the hospital will charge the rate of the room which was occupied
for the longer time within the 24-hour period. |
| Drinking
Water |
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The
hospital provides 1,500 CC of drinking water daily, free of charge. |
| Drinks
(Hot Water) |
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An
electric thermos is provided in each patient's room. |
| Drinks
(Soft drinks) |
| |
A
larger variety of cold beverages are sold at the convenience store
on the ground floor. |
| Extra
Bed |
|
Should
you require an extra bed during your stay with us (nominal charge
THB 150 per day) do not hesitate to contact the nurse's counter. |
Facsimile/Fax |
|
We
have a fax machine at the nurses counter which is available to
patients needing to send or receive faxes. Outgoing faxes are
charged according to the time and destination. Incoming faxes
are free of charge for our patients. |
|
Fire
Exits (fire escape map) |
|
Every
precaution has been taken to ensure your safety in the unlikely
event of fire. Fire escape routes are shown on the floor plan
on the inner side of your door and in the hallways of each floor.
Fire extinguishers are placed in each hallway. Our staff have
undergone intensive emergency fire training. For safety, smoking
in the hospital is strictly prohibited. |
| Follow-up |
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Your
attending doctor may order a follow-up
check-up or treatment after your discharge. The Nurse will confirm your
appointment date. Please do not leave the hospital without obtaining the
follow-up appointment |
| Food |
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(Restrictions & Diet
Recommendations). For certain illness such as diabetes, a special
diet is provided in accordance to the doctor's instructions. If
necessary, our nutritionist will visit the patient for consultation
and recommendations about the meals. |
| International
Department |
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Multi-lingual
Coordinators are available between the hours of 7.00am - 9:00pm.
We would like you to feel as comfortable as possible during your stay with
us. |
| Insurance
Claims Assistance (Health, Travel, Accident) |
| |
Our
coordinators are pleased to assist you in contacting your insurance
providers and help you process your insurance claim. Upon admission,
it is necessary to provide us with the following:
- Insurance Card: Reference or Policy Number and Claim
form, Phone/Fax Contact Number
(Health,Travel, Accident)
- Identification Card, Passport |
| Medical
Certificate, Medical Report |
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For
patients requiring a medical certificate or report for insurance
purposes, or any documentation which has to be completed by the
hospital, please inform the attending doctor or the nurse prior
to your discharge. |
| Medication
(for home use or home treatment) |
| |
If
your attending doctor has prescribed medication to take regulary
for treatment after you are discharged from the hospital, your attending
nurse will obtain them from our Pharmacy Department and will ensure
you fully understand the dosage prescribed. Please do not hesitate
to clarify any questions with your attending nurse prior to your
discharge. |
| Room
Charge (Occupancy regulation) |
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Kindly
be advised that room occupancy of more than 6 hours from the time
of admission, up to 24 hours, is charged as one day of hospitalization. |
| VISA
Extention & Renewal Service |
| |
Our
International Department Coordinators are here to assist your every
need and ensure a pleasant recovery while under our care. We can
help you process the VISA Extention and Renewal without necessarily
having to leave the hospital. If possible, please inform us at least
3 days prior to expiration date, so that we can help you obtain
the necessary required documents |
*
*
* |
Immigration
Application Fee.
Photos.
International Department Coordinators shall obtain a Medical Certificate
from your attending doctor detailing your present health condition, and
authorizing us to apply on your behalf. |
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