Asian Hospital Management awards 2004-2005
(HMA 2004-2005)
The Bangkok Pattaya Hospital's Multilingual website has been selected by the Asian Hospital Management Awards committee as the Most Outstanding Project in the Marketing, PR and Promotions category for 2005. The BPH winning entry was selected from 249 projects submitted by 84 hospitals in 14 countries, making it a truly impressive international achievement.
Hospital Management Asia Conference
is the region's premier learning conference and
exposition for hospital managers and healthcare
professionals. Every year, participating hospitals
are given awards for initiating an outstanding project
in certain area of hospital management that deserves
recognition and that may serve as a benchmark for
other hospitals. In HMA 2004, awards were given
in seven categories. We are very proud to let you
know that Bangkok Pattaya Hospital(BPH) won
two of them.
The Hospital's Error Free
Calibration – Medical Technology Instrument
Calibration Center of BPH is a joint winner in
the category for most outstanding project in the
Technical Service Improvement Category. BPH was
also judged joint runner-up for its Tender Love
and Care Project with 165 projects from 55 hospital
in 11 countries applying. The awards were presented
at a Gala dinner in the Plaza Athenee Hotel in
Bangkok on October 7, 2004.
This proves that in Bangkok Pattaya
Hospital , there is no shortage of innovative ideas
and actualization of the ideas into efficient and
effective realities.
HOSPITAL
ACCREDITATION
Continuous quality improvement is an essential element of medical
services quality improvement process. HA is a beneficial
approach for Thailand’s medical services and public
health. Such significant innovation can stimulate health
care service providers to focus on the systematic work
flows for quality services rendered to patients and their
relatives apart from the development of the body of knowledge,
skills and technology according to professional standards.
The
HA process creating collective organizational commitment
of quality improvement, organizational analysis, self-assessment,
strategic formulation of the organizational development
planning, human resources development, teamwork and
service systems focussing on patient-oriented mindedness.
Toward this end, personnel at all levels are encouraged
to participate in such activities which are organized
in the overlapping fashion in order to create cross-manuals,
as well as clinical practice guidelines and care map.
Functional teams are formed to benefit from opportunities
to improve patient care and service processes. Quality
improvement activities and the publication of a guide
to the hospital, clinical practice guidelines and care
map have been undertaken in collaboration with nurses
and all personnel of the hospital and the faculty.
Quality improvement, by using the HA approach is a concept and
practice that yields beneficial results to patients, customers,
hospital personnel, the hospital, the Faculty of Medicine, the
society and the country as a whole. Nevertheless, quality improvement
processes and human resources development, which require time
and dedication from all parties in improving working procedures,
work system and organizational culture. Quality improvement needs
to be continuous.
PRIME MINISTER'S EXPORT AWARD
Dr. Pichit Kangwolkij, Director, received the prestigious award under the "Private Hospital" category
for 2003 from His Excellency,The Prime Minister Taksin
Shinnawat. The award ceremony was held on August 20th at 2:00pm at the Dusit Thani Hotel, Bangkok.
It
is the recognition for excellent medical and health
services provided to international patients. This takes
into account not only the quality of the medical care
given but also the efforts to bring patients from
all over the world to Pattaya,Thailand for treatment.
TO THE PRIME MINISTER'S EXPORT AWARD
Initiated by former Prime Minister, H.E. Anand Panyarachun, the Prime Minister's Export Award represents the degree of excellence regarding aspects of production processes and overall product quality. Since its establishment in 1992, this prestigious award was not only inspired Thai export manufacturers, particularly those who possess their own-brand names and develop original product designs, but also will be recognized by many international importers. The award scheme is driven by a vision of developing original and unique Thai products for the world market. The presentation of the Prime Minister's Export award is one of the measures which the Royal Thai Government is undertaking to capably and continually increase export growth.
For the award winners, the Prime Minister's Export Award is one of the quality assurances, which significantly enhance their capability when exposed to the world market with pride and total confidence. In addition, foreign importers and consumers can greatly appreciate the products/services that meet their preferences in price, design, taste, and satisfaction.
The Prime Minister's Export Award is classified in 5 categories:
1. Best exporter
2. Distinguished Brand
3. Distinguished Design
4. Best Service Provider
5. Most Recognized by Foreign Patrons
Thailand
Privilege Card
“Thailand
Elite Card”
The
Bangkok Pattaya Hospital is honored to have been chosen
as one of the healthcare providers to serve all members
of this prestigious card. Thailand Elite Card…………………………
The
world's first country membership club members are entitled
to benefits and privileges throughout the whole of the Kingdom
of Thailand. The benefits to members are practically endless
and cover the whole spectrum of living in Thailand, from
leisure, travel, immigration and to healthcare.
The Company
Thailand Privilege Card Company Limited (TPC) is a wholly owned subsidiary
of Tourism Authority of Thailand (TAT). We are responsible for the
Thailand Elite Membership management and expansion as well as distributing
the revenue to the tourism-related operators who are selected as service
providers.
Members
are privileged to multiple services provided by both the
Thai Government Sector as well as Private
Sectors. These include special assistance regarding investment opportunities
privileges reserved for Membership only. VIP Services and
Amenities
Dr.Pongsak
Viddayakorn, M.D., Executive Director of Bangkok Dusit Medical
Service Plc., along with the Board of Directors of Bangkok
Pattaya Hospital accepted the Superbrands award from Mr.
Peter Jeffrey, Regional Director of Asia for Superbrands
International for being one of the famous brands that has
been chosen and voted for by a target group of 1,000 people
to be "Superbrands Thailand" which is a great
opportunity to step up to be a brand that is approved in
the market by many countries. Bangkok Pattaya Hospital is
one of two hospitals that had been nominated for being highly
recommended and well-known according to those that have
responded to the questionnairs. It comes with great honor
to have received such a designation from a representative
group of consumers throughout the country and will allow
us to compete regionally in Asia within the next two years
as according to our growth plans at Bangkok Hospital Group.
To
qualify for Superbrands the Bangkok Hospital Group has
met the highest standards in all the key areas of their
business, as determined by Thai consumers and the independent
Superbrands council. The council assessed Bangkok Hospital
Group’s performance in the critical areas, product,
quality, satisfaction value, trustworthiness, brand image
and understanding of consumers' needs.
The Asia's SuperBrands Award is the result of an annual survey conducted
by Reader's Digest Asia among its readers across 6 major Asian markets.
Judging is based on readers' votes on the respective brands on 5
criterias, product quality, satisfaction value, trustworthiness,
brand image and understanding of consumers' needs. The key objective
of the survey is to identify brands that are most appealing to Asian
consumers across 41 categories, from lifestyle products to daily
necessities. Brands that managed to ascend to the SuperBrands niche
represent the recognition of outstanding quality accredited by the
end users at large, and at the same time, reflect the consumers'
choice among the varieties. The survey was carried out in six key
Asian markets (Hong Kong, Malaysia, Philippines, Singapore, Taiwan
and Thailand).
